Personalized children’s books My unique story. Much more than a book, an adventure to live!

Terms and conditions
My unique story LLC


Welcome to and (collectively referred to as “Site” or “Website”). You are now in our venerable terms and conditions den. First of all, Welcome! Here, you will find all the information and explanations concerning questions that you might ask yourself, as well as the general conditions related to the products and services available on our website. Make yourself comfortable and enjoy the reading!

The websites are owned and operated by My unique story LLC from Switzerland. Throughout the Site, the terms “we”, “us”, “seller”, “platform”, “My unique story” and “our” refer to My unique story LLC. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or when purchasing something from us, you (“User” or “Client”) engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, users and/ or contributors of content, except otherwise agreed on paper by our marmot in chief. However, if you continue to enjoy our amazing offers, we understand that you accept our terms and conditions. We want you to be aware that we can change said conditions at any moment and we invite you to check back regularly.


2. General Information

  • What we do. My unique story is an online shop for personalised children books and other personalised gifts. To find out more information about what we do, please refer to our website.

  • Descriptions. The pictures of the products (and packaging) on our website are for illustrative purposes only. We work to ensure that colors are displayed accurately but we can’t guarantee that a device’s display of the colors exactly reflects those of our products.


  • Sole discretion. We reserve the right to add/discontinue any product or service anytime at our sole discretion.

3. Eligibility

The purchase of products through My unique story is strictly limited to parties who can lawfully enter into and form contracts on the Internet. If you are under age 18, you may only use the Services with the consent of your parent or legal guardian. Please be sure your parent or legal guardian has reviewed and discussed these Terms with you.

4. Conclusion of Contract

This website merely represents an invitation to the Customer to provide offers for the conclusion of a purchase contract concerning the presented goods. The Seller reserves the right to accept the order. The Seller is not obligated to conclude a contract based on an order. In particular, an order can be cancelled or rejected if there is a violation of these General Terms and Conditions of Business or there is a corresponding suspicion.

5. Governing Laws & Jurisdiction

Switzerland shall be the place of jurisdiction for all legal disputes arising of these Terms and Conditions, even if the Customer has her/his domicile outside of Switzerland. Swiss law applicable at the place of jurisdiction of My unique story shall apply exclusively.

6. Orders

The Client will received an email after the making the payment for the order for which he/she has 12 hours to respond through email and provided the information for the personalization of the order and re-check any mistakes, errors or omissions. Once the 12 hours time period has elapsed, we will commence the printing and start preparing the order. Upon our commencement, the client can not cancel or modify any personalization in the order and can neither claim any refund.

To notify us of your wish to cancel your order, you must imperatively send and e-mail at

7. Payment

All payments must be made upfront in advance at the time of checkout. Our Site accepts all major payment methods which include:

  • American Express
  • VISA
  • MasterCard
  • PostFinance Card
  • PostFinance E-Finance
  • Twint
  • Any other payment method displayed on our Site.

Each book is unique and edited specifically for you. Therefor, it is not possible for us to accept payment after printing or shipping of the order.

Payment must be made in the currency as indicated on your Order before you submit it. Your Products will be supplied after your payment is cleared. For more information:

We reserve the right to add or change our payment methods at sole discretion anytime.

8. Pricing Policy

The prices shown on the Site are in CHF, EUR and US Dollars. Sometimes we need to make changes to the price of some of our products. When this happens, we’ll update the prices on our website. If you had placed your order for a product before the price change, the price will be as stated on our website at the time when you had placed your order.

9. Shipping, returns, and refunds

a) Shipping

All shipments are made through Swiss Post. Your order will be ready for shipping within 4 workdays. Then, the shipping time depends on the distance your parcel has to travel. For Switzerland, it takes about 2 days. For Europe, 3 to 10 days. For the rest of the world, 3 to 30 days (if you live on an island for example). Do you need more information? Do not hesitate to check the Swiss postal information on the following link:

b) Returns and Refunds

  • Due to the personalised and unique nature of our products, there is no possibility to return any product if you are unsatisfied. We only accept return requests under special circumstances within 14 days if you’ve received a defective/damaged item. Before returning the goods, the Customer must contact Customer Service. The defective goods must only be returned after this notification. Include a description of the damages, and include pictures if possible when reporting a damaged item. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. The transport costs incurred for any return shipment will be borne by us. Goods returned by Customers again become property of the Seller, if the performance of the guarantee takes place by means of delivery of a replacement.

  • If the supplementary performance fails, then the Customer is entitled to withdraw from the contract. This does not apply in the case of minor defects. A right to a reduction in price is excluded. This exclusion of liability also extends to all claims that compete with the warranty rights, such as those from contract (Art. 97 et seq. CO), tort (Art. 41 et seq. CO), contestation of the contract due to error (Art. 23 et seq. OR.), etc.

  • The Seller is not obliged to guarantee, if the Customer or a third party does not comply with the operating or maintenance instructions for the goods, makes changes, replaces parts, or use consumables that do not correspond to the original specifications. The same applies to defects that are due to improper use, storage and handling of the goods, external interventions and opening of goods.



10. Permitted use 

You agree to use the Site and the Services only for purposes that are permitted by these Terms of Use and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and Services for your non-commercial, non-exclusive, non-assignable, non-transferable, and limited personal use, and no other purposes.

You will not (and will not attempt to):

  1. Access any of the Services by any means other than through the interface that is provided by My unique story;
  2. Gain unauthorised access to My unique story’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Services, My unique story’s networks, and computer systems;
  3. Access any of the Site or the Services through any automated means or with any automated features or devices (including use of scripts or web crawlers);
  4. Access or collect any personally identifiable information, including any names, email addresses, or other such information for any purpose, including, without limitation, commercial purposes;
  5. Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Services for any purpose; and
  6. Reproduce, duplicate, copy, sell, trade, or resell any products or services bearing any trademark, service mark, trade name, logo, or service mark owned by My unique story in a way that is likely or intended to confuse the owner or authorized user of such marks, names or logos.

11. Discount Codes

We may provide promotional codes offering a discount on our product. Promotional codes cannot be used on past purchases. Promotional codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotional code or offers and must be used by the date published, if any. Only one promo code can be used at checkout. We reserve the right at any time without notice to retract and/or change the terms of promotional codes.

12. Limited License and Site Access; Acceptable Use

You may not: (a) resell or make any commercial use of this Site or any of the contents of this Site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert any of the contents of this Site not intended to be so read; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site in any form or by any means; or (d) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods on the contents of the Site or to collect any information from the Site or any other user of the Site.

You use this Site at your own risk. You agree that you will be personally responsible for your use of this Site and all of your communication and activity on this Site. If we determine, in our sole discretion, that you engaged in prohibited activities, were not respectful of other users, or otherwise violated the Terms and Conditions, we may deny you access to this Site on a temporary or permanent basis and any decision to do so is final.

13. Accounts, Registrations, and Passwords

If you use this Site and such use requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer.  If you open an account, register, or otherwise provide us with any information, you agree to provide us with current, complete, and accurate information as requested by any forms. My unique story is not responsible for any errors or delays in responding to any inquiry or request caused by any outdated or incorrect information provided by you or any technical problems beyond the control of My unique story. You acknowledge and agree that any login, identifier, or password issued in connection with this Site (each a “Password”) is confidential information and must be kept secure. You may not disclose such a Password to another person or entity or permit another entity to access the Site using such a Password. You must notify My unique story immediately of any breach of security or unauthorized use of your account. My unique story cannot be responsible and disclaims all liability in connection with, the use of any information that you post or display on this Site.

14. Intellectual Property Rights

Your use of the Site and its contents grants no rights to you concerning any copyright, designs, and trademarks and all other intellectual property and material rights mentioned, displayed, or relating to the Content (defined below) on the Site.  All Content, including third-party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site, are protected by national intellectual property and other laws. Any unauthorized reproduction, redistribution, or other use of the Content is prohibited and may result in civil and criminal penalties. You may use the Content only with our prior written and express authorization. To inquire about obtaining authorization to use the Content, please contact us at

In addition to the intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on the Site.

15. Monitoring Activity

My Unique Story has no obligation to monitor this Site or any portion thereof. However, we reserve the right to review any posted content and remove, delete, redact or otherwise modify such content, at our sole discretion, at any time and from time to time, without notice or further obligation to you. My Unique Story has no obligation to display or post any content. My unique story, subject to the Privacy Policy reserves the right to disclose, at any time and from time to time, any information or posted the content that it deems necessary or appropriate, including without limitation to satisfy any applicable, law, regulation, contractual obligation, legal, dispute process, or governmental request.  

16. Disclaimer

To the fullest extent permissible under applicable law, my unique story expressly disclaims any and all warranties and representations, express or implied, including any (a) warranties of merchantability or fitness for a particular purpose or use as to the site and its content, including the information, data, software, or products contained therein, or the results obtained by their use or as to the performance thereof, (b) warranties or conditions arising through course of dealing, and (c) warranties or conditions of uninterrupted or error-free access or use. The site and all contents therein and components thereof are provided on an “as is” basis and your use of the site is at your own risk.

17. Limitation of Liability

You agree that in no event shall My unique story be liable to you, or any third party, for any lost profits, incidental, consequential, punitive, special, or indirect damages arising out of or in connection with the Site or the Terms and Conditions, even if advised as to the possibility of such damages, regardless of whether the claim for such damages is based in contract, tort, strict liability or otherwise. This limitation on liability includes, but is not limited to, any (i) errors, mistakes, or inaccuracies in any Content or for any loss or damage of any kind incurred by you as a result of your use of or reliance on the Content; (ii) the transmission of any bugs, viruses, Trojan horses or the like which may infect your equipment, failure of mechanical or electronic equipment; (iii) unauthorized access to or use of the Site or My unique story’ secure servers and/or any personal information and/or financial information stored therein; or (iv) theft, operator errors, strikes or other labor problems or any force majeure.

18. Indemnification

You agree to indemnify and hold My unique story and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from and against any suit, action, claim, demand, penalty, or loss, including reasonable attorneys’ fees, made by or resulting from any third party due to or arising out of your use of the Site, breach of the Terms and Conditions or the materials it incorporates by reference, or your violation of any law, regulation, order or other legal mandates, or the rights of a third party.

19. Children

If you use or engage with the website and are under 18 years of age, you must have your parent’s or legal guardian’s permission to do so.  By using or engaging with the website, you also acknowledge and agree that you are permitted by your jurisdiction’s applicable law to use and/or engage with the website.

20. Privacy & Cookies

For more information on how we collect your information and cookies, please refer to our Privacy Policy and Cookie Policy.

21. Changes

We reserve the right to update and revise these Terms and Conditions at any time. You will know if these Terms and Conditions have been revised since your last visit to the website by referring to the “Effective Date of Current Policy” date at the end of this page. Your use of our Site constitutes your acceptance of these Terms and Conditions as amended or revised by us from time to time, and you should, therefore, review these Terms and Conditions regularly.

22. Electronic Communications

When you visit the Site or send us e-mails, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication is in writing.

23. Severability

If any of these Terms and Conditions shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining terms or conditions.

24. Assignment

We shall be permitted to assign, transfer, or subcontract our rights and obligations under these terms without your consent or any notice to you. You shall not be permitted to assign, transfer, or subcontract any of your rights and obligations under this agreement.

25. Force Majeure

My unique story is not liable for any delays caused by circumstances beyond My unique story’s control, e.g. general labor dispute, extreme weather, acts of war, fire, lightning, terrorist attacks, changed governmental orders, technical problems, defects in power- /tele-/computer communications, or other communication and defects or delays in the service by sub-suppliers due to circumstances set forth above.

26. Entire Agreement

These Terms and Conditions set forth the entire understanding and agreement between you and My unique storynconcerning the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written concerning the Site. A printed version of these Terms and Conditions and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights not expressly granted herein are reserved. You may not assign the Terms and Conditions, or assign, transfer or sublicense your rights therein. A failure to act concerning a breach by you or others does not waive My unique story’s right to act concerning subsequent or similar breaches.

27. Term and Termination

This agreement becomes effective the date that you first access the Site and remains effective until it is terminated consistent with its terms. Violations of this agreement may result in the immediate termination of this agreement and denials or terminations of your access to the Site. Such restrictions may be temporary or permanent. Upon termination, your right to use this Site shall be revoked. All disclaimers, limitations of liability, indemnities, and rights of ownership and licenses to My unique story shall survive any termination.

28. Contact Us

For any questions, complaints, and queries or to report any violations, kindly see the following details:


My unique story LLC


Rue de l’Europe 64,1630 Bulle, Switzerland

Commercial register number: CHE-327.799.573

Commercial register Fribourg,

VAT number: CHE-327.799.537

Represented by: Lora Magnin


+41 26 525 01 37


Effective date: 29. September 2021


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